Frequently asked questions
Can I book for a group?
Our events typically accommodate a maximum of 6 participants per session. For larger group requests, please contact us at info@gondolinaofficial.com. Please note that participation is intended as part of a promotional and experiential activity organized by Gondolina Shoes and does not constitute the purchase of goods or services.
What is the event duration?
The duration of the experience may vary depending on the session, but it typically lasts around 1 hour.
The activity takes place within the store without interrupting its regular business operations and is designed as a promotional and experiential initiative.
How can I get to the event location?
The event takes place at the Gondolina Shoes store, located at Marzaria S. Zulian, 737.
The experience is held within a retail environment during regular opening hours.
What are the terms of participation?
Participation is subject to availability and prior booking. A participation fee may be required. Any such amount is intended solely as a fee for a promotional and experiential activity organized by Gondolina Shoes and does not, in any way, constitute payment for the sale of goods or services. Where applicable, the participation fee may be deductible from the purchase of selected products. Please refer to the event description for specific details.
All artistic activities and experiential content are provided by independent external professionals. Gondolina Shoes acts solely as the organizer of the promotional experience.
The event does not constitute a public performance or a food and beverage service.
What is the refund/cancellation policy?
The participation fee is non-refundable in case of no-show.
A delay of up to 10 minutes is tolerated; beyond this time, participation in the experience cannot be guaranteed.