Embroidery Customization – Delivery

Name: Embroidery Customization – Delivery
Brand: Gondolina Shoes
Price: 25.00 EUR
Availability: InStock

€25,00

In stock

SIZE GUIDE

Each pair of Gondolina Shoes is handcrafted in Italy using 100% cotton velvet, ensuring exceptional comfort, breathability, and elegance.

Because our shoes are handmade, small variations may occur a true sign of artisanal quality.

Please refer to the chart below to find your perfect fit

They fit small, we suggest one size more.

CM	EU(EUROPA)	US WOMEN	UK	CM(JAPAN)	INCHES(USA)
23	35	4.5	2	21,5	8,9
23.5	36	5	3	22,5	9.1
24	37	6	4	23,5	9.3
24.5	38	7	5	24,5	9.6
25	39	8	6	25,5	9,8
25.5	40	9	7	26,5	10
26	41	10	8	27,5	10.2
26.5	42	11	9	28,5	10,4

Free shipping

In Italy · Worldwide over € 399

Estimated delivery

3–7 business days

Free returns

Within 30 days

Items will be returned within 2 days.

In-store pickup: €25
Shipping: additional cost applies

Choose your favorite style and make it uniquely yours.

The customization service costs €100, in addition to the price of the selected model.

Please note that our handcrafted embroidery takes care and time, which may extend delivery times by up to 4 weeks. As each item is uniquely made to order, customized products cannot be returned or exchanged. The "G" logo on the right shoe will remain unchanged, but you can add your custom embroidery,up to 3 characters, on the left shoe.

For any special requests or to design your shoes, email us at customercare@gondolinaofficial.com . We will be happy to create your Gondolina Shoes together!

Delivery time & method
We deliver across Europe within 3–6 business days and to non-European countries within 5–10 business days. Free shipping is available within Italy, and worldwide on orders over €399. Duties and taxes are included at checkout for major markets, so there are no unexpected costs upon delivery. Tracking information will be sent to you by email.

Returns & exchanges
You have 30 days from the delivery date to request a size exchange or return an item for a refund, provided the product is intact, unworn and in its original condition. Return shipping costs are the responsibility of the customer. Refunds are issued to the original payment method within 5–10 business days. Personalised monogrammed items cannot be returned or exchanged, except in the case of a manufacturing defect. Any customs duties or import taxes paid on international orders are non-refundable.